Shipping policy

Shipping Policy

Last updated: 10-10-2025

Processing Times

  • Orders generally ship within a week of purchase (Mon–Fri).

Rates & Methods

  • USA: Live-calculated rates at checkout (USPS/UPS).

  • International: Duties/taxes are paid by the recipient unless noted. Carrier options shown at checkout.

Tracking

  • You’ll receive a tracking email when your order ships. Tracking may take 24 hrs to update.

Delivery Issues

  • Marked “Delivered” but missing? First check with neighbors and your local carrier office. Then email support@murphyultralight.com within 7 days.

  • Damaged in transit: keep packaging, photograph the damage, and contact us within 7 days.

PO Boxes & APO/FPO

  • We ship to PO Boxes via USPS and APO/FPO addresses where allowed.